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Welcome to Genesis Comfort Care.

Genesis Comfort Care offers a unique home care program, that is focused on the personal needs and individual preferences of the client and their family. Our team diligently ensures your loved one is always receiving the highest level of care by learning and understanding the care recipient’s routine, challenges, and home environment. We work based on a client centered care perspective ensuring that client’s have input and approval of their personal care plan. We maintain an open channel of communication with the extended family for a total peace of mind. At Genesis Comfort Care of Waterloo Region, Guelph and West Grey County, we provide the same high-quality care that we would provide to our own loved ones.

Our target clients are seniors who need assistance with daily living activities such as Personal Care, Companionship, Housekeeping, Meal Preparation, Medication Reminder, Respite Care, Hospital to Home, Daily Care, Hourly Care and more. We are pleased to care for seniors who live at home, with family, in retirement communities, nursing homes, long term care centres, or in the hospital.

All of our caregivers are employees of our company, not licensed contractors and are bonded, licensed, and insured. To become a part of the family, caregivers must also pass a thorough background and reference check and we require all caregivers to attend senior care training with our highly educated staff where they learn and have ongoing access to courses to enhance the way the deliver care.

Our mission is to change the way the world ages. We provide seniors with quality care that enables them to live happier, healthier lives. Our services are distinguished by the caliber of our caregivers, the responsiveness of our staff and our expertise in live-in care. We embrace a positive, balanced comfort care approach to aging, centered on the evolving needs of seniors.

Mission Statement: Evolving with the senior population to provide services in order to achieve their preferred living standard.

Vision Statement: Genesis Comfort Care will continuously be collecting data with various methods to improve the way we serve the senior population. With the continuous introduction of new services, we hope to cover all essential services.

Value Statement: We hold ourselves accountable to promote improvement. We are respectful of all. We promote transparency, integrity, and partnership to provide an open, collaborative community. We encourage innovation to meet challenges with an open mind.

Testimonials

Genesis Comfort Care has provided exceptional support for our mother who has lived with dementia for many years.

Without this support she often sleeps the day away as she is no longer able to fill her time on her own.

When she sees her caregiver she smiles, chats, and enjoys engaging in activities with her daily companion.

Thank you to Lorene and her team of compassionate caregivers!

Allen L.

Lorraine you are an angel!

My 84 year old uncle was discharged from hospital with NO care plan, and in spite of many calls to LINN, NO care was received for ONE week. One call to Genesis Comfort Care brought Lorraine and her expertise to my uncle's side on the same day!

Her care and compassion for my elderly aunt and uncle, and our family is amazing and so appreciated!!

A highly recommended care provider!!

An angel indeed!

Pat B.